Frequently asked questions and student resources

What are your pick up and drop off areas?  We pick up and drop off from home  in oak Creek, Franklin, South Milwaukee, Cudahy, Greenfield, Milwaukee and Greendale for the Following zipcodes: 53154, 53221, 53220, 53172, 53110,  53129* (east of 92nd  street only) and 53132* ( east of 92nd street only)  We also pick up and drop off from the following high schools: Oak creek High school, Franklin High school, South Milwaukee High school, Greenfield High School, Greendale High school, Reagan High School (you do not have to attend that high school) as well as outside our office at 4342 s. 27th Street milwaukee wi 53221  If you want to use a different address (Such as a business) within our zipcodes you must contact us to have it ok'd

Please note that even if you are in our area and you live on a very busy road or intersection where we deem it unsafe to pull over/ pick up/ drop off you will need to be picked up from a different location. Keep in mind the kids are driving many of which have never driven a car before and while we like to provide the convenience of pick up and drop off from home our students safety will always be our number 1 concern

​***Driving areas subject to change based on current enrollment***

If you live 'Just" outside our areas you can email us with your address to see if we're able to accommodate.

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Can I attend your school if I live outside your service areas? Absolutely.  You will just need to be picked up and dropped off from outside our office , an approved school or residential address within our driving areas. If there is another address you want to use within our area that doesn't fit into one of those categories you must contact our office first to have it ok'd. 

 

How old do you need to be to begin drivers ed?  You need to be at least 14 to begin the classroom portion and at least 15 to be able to get your permit and begin behind the wheel.  You must complete classroom before You can enroll in and begin the behind the wheel portion

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Are both classroom and behind the wheel required? Anyone under 18 must complete both classroom and behind the wheel with a certified driving school in order to be eligible for their license

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I'm transferring from another state:  You will need to contact the wisconsin DOT directly to find out if your previous drivers education transfers over and what you need to do here. 

 

How long do I have to have my permit? for students under 18 You must be at least 16 and have had your permit for a minimum of 6 months as well as completed all drivers education requirements to be eligible for your license. 

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If I began my behind the wheel at another school can I switch to you? Yes. Any money you paid your current school is between you and them and their refund policy it does not transfer over. We would charge based on the number of lessons you have left. We will need the email address for your current school to contact them and get that information.  Please contact us directly for pricing. 

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Can we use the free drivers ed grant?  Yes.

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how does behind the wheel sign up work?  You will choose your program here and fill out the contract. Once we have received your contract will will review it and sent our a paypal invoice within 24 business hours. Once payment is received we will email your mv3001 form within 24 business hours.  You will need to present this at the dmv to take your permit test. Once you have received your permit  card you may schedule a lesson. Scheduling instructions and link are sent with your mv3001 form.

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How do I cancel a scheduled lesson? if it's at least 24 hours in advance you can log into your account if you made one, there is also a cancel/reschedule button on your confirmation email, and any reminder emails you can use. If it is less than 24 hours in advance you can not cancel online and must contact the office directly via email, text, or call.. include the students full name and lesson date and time. 

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How do I pay a no show fee I owe and are there any exceptions to your no show policy?  If you did not receive or can not find your paypal invoice please email, call or text the office directly and we will send it out to you. lessons must be cancelled at least 24 hours in advance, the only time we make an exception is if you have contacted the office (email, phone call with voicemail If we don't answer or text ) at least an hour prior to the lesson and you have a Dr note that the student was in the ER/Urgent care that same day time we may reduce the fee. 

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What happens if I'm using the payment plan and do not pay on time: Your account will temporarily be on hold and you will not be able to take or schedule lessons until your payment has been made. If you have a lesson on the schedule it will be cancelled and you can schedule a new lesson once you are up to date on payments. There are no additional late fees.

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What are your business hours?  Our standard business hours are mon-fri excluding holidays 10am to 5pm.  Behind the wheel lessons take place afternoons, evenings and weekends during the school year. May be earlier over the summer.  Office staff works from home so don't visit us.. :-) 

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What should my student expect on behind the wheel lessons?

Below is a basic run down of what is covered on lessons this can change based on the abilities of the driver, weather, construction etc. Students who do not practice or practice enough between lessons will never make it past driving basics. 

You can help your student be a safer more proficient driver by requiring cell phones be put away and they watch you drive, ask questions, answer them etc before they ever get behind the wheel.

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Lesson 1: Is to set the foundations for safe driving. Driving basics  Appropriate stopping, starting, turns, going over vehicle controls, common signs and signals.. . Students should be out practicing with a parent or another adult at minimum in a parking lot before beginning lessons. They will immediately be on roads and driving from one students pick up/ drop off to another.

Lesson 2: y-turns (sometimes called a 3 point turn). Driving in heavier traffic. intersections. Reminders about watching mirrors, and being aware of traffic around us. 

Lesson 3:  Focus on right of way, Lane changes, verbally go over uphill and downhill parking.

lesson 4:  Parallel parking, advanced defensive driving techniques along with review of previous lessons.

lesson 5: Freeway driving. This can only be done with students who have good vehicle control, are able to check their blind spot and switch lanes while maintaining speed and lane position, as well as listen to understand and react accordingly to verbal commands from their instructor.  

lesson 6: Mock road test. The instructor will give the student a practice road test let them know if they would have passed or failed and what they need to fix to pass their test. 

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This is not everything covered on a lesson just the a basic idea of what students who are practicing between lessons and are able to move on from basics will be learning on each lesson. 

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Something we didn't cover or have a question outside business hours? please email us at safetyfirstmilwaukee@gmail.com

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